Refund & Return Policy – Haram Dawakhana

Effective Date: 10-10-2025.

At Haram Dawakhana, your satisfaction is our priority. We offer a 14-Day Money Back Guarantee on all standard herbal products to ensure a safe and trustworthy shopping experience.

Eligibility for Returns & Refunds

You may request a refund or return if:

  • The product is unused, sealed, and in its original packaging.

  • Your request is made within 14 days of delivery.

  • You have a valid proof of purchase (Order ID, receipt, or payment confirmation).

Non-Returnable / Non-Refundable Items

The following items are NOT eligible for return or refund:

  • Special or Customized Orders (including personalized herbal formulations).

  • Opened, used, or damaged products after delivery.

  • Products exposed to heat, moisture, or improper storage by the customer.

How to Request a Refund or Return

To initiate a return, please contact our support team via:

Please include:

  1. Your Order Number

  2. Reason for return

  3. Product photos (if damaged or incorrect)

Return Shipping

  • Once we receive and inspect the returned product, your refund will be processed within 5–7 working days.

  • Refunds will be issued via the original payment method (Bank Transfer / Easypaisa / JazzCash / Card Payment).

Exchange Option (Optional)

If you prefer, you may exchange your product instead of requesting a refund, provided it meets eligibility conditions.

Contact for Refunds & Support

For any return or refund concerns, feel free to reach out to us:

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